Privacy Policy

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Privacy Policy

Barry Turner & Son Ltd (“we”, “us” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and store personal data when you visit our website or engage with our services.

1. Introduction

This privacy policy applies to all users of our website and clients. We collect and process personal data in accordance with applicable UK data protection laws (GDPR and Data Protection Act 2018).

Contact:
Barry Turner & Son Ltd
Haslers, Old Station Road, Loughton, Essex IG10 4PL
admin@barryturnerandson.co.uk
0800 0430 454

2. Data We Collect

  • Identity data: name, address, company name

  • Contact data: email address, telephone number

  • Transaction data: invoices and payment records

  • Usage data: website analytics via cookies

  • Marketing preferences: opt-in consent records

3. How We Use Your Data

We use your data to:

  • Provide requested services (e.g., property works, renovations)

  • Communicate updates and invoices

  • Process payments

  • Improve and personalise our service

  • Understand website usage via cookies

  • Comply with legal obligations

4. Legal Basis for Processing

  • Contractual necessity: delivering services

  • Consent: marketing and cookies

  • Legitimate interest: internal record keeping and service improvement

5. Cookies & Website Tracking

We use a cookie banner to manage optional analytics cookies. Google Analytics 4 and Microsoft Clarity load only after you grant Analytics consent. You can Accept all, Reject all or customise your choices, and change or withdraw consent later using the cookie icon in the site footer.

Google Tag Manager (container GTM-PK9697FL) controls when permitted tags load; it is not an analytics service. Google Analytics 4 (measurement ID G-XDBQR9XSS2) measures visits and site usage. Its standard _ga and _ga_<container-id> cookies normally expire after 2 years.

Microsoft Clarity (project to0a2diq7k) provides session recordings, heatmaps and aggregated interaction analytics. It may use _clck, _clsk and related Microsoft cookies; playback data is retained for 30 days and click and heatmap data for 9 months.

6. Data Sharing

We share data only with:

  • Payment processors

  • Trusted service providers (e.g., accountants, insurers)

  • Legal authorities or regulators if required

7. Data Security & Retention

We implement appropriate technical and organisational measures to protect your data. We retain it only as long as necessary for business operations or legal obligations.

8. Your Rights

You have rights to:

  • Access, correct, delete, or restrict your data

  • Object to processing or request data portability

  • Withdraw consent (affecting future data use)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Policy Updates

We may update this policy periodically. We’ll notify you of significant changes and update “Effective from” dates accordingly.

Effective from: 06/08/2026